Kalio Privacy Policy

Updated 04/21/2022

Thank you for your interest in Kalio, Inc. This policy applies to use of the kaliocommerce.com web site and the customers licensing the KalioCommerce platform to build ecommerce sites.

Kalio, Inc (Kalio) develops and delivers its cloud-based ecommerce platform and services to mid-market online retailers. Kalio is committed to establishing and maintaining policies and procedures that comply with applicable laws and protect the privacy of information gathered from customers, partners, website visitors, and job applicants.

Kalio provides this privacy policy to inform you of our practices and procedures regarding data collection and the use of any personal information you may choose to share. By using or accessing this privacy policy on www.KalioCommerce.com, or by using the Kalio Commerce platform, you accept the practices as described and agree to be bound to the terms and conditions of this privacy policy. This privacy policy may change from time to time. We will post all changes to the privacy policy on this website. We encourage you to visit this website periodically and review the privacy policy for any changes.

If you have questions about Kalio’s privacy policy, you may send written requests to:
Kalio, Inc.

Attention: Legal Department
4340 Stevens Creek Blvd. #250
San Jose, CA 95129

INFORMATION COLLECTION

Kalio’s primary goal in collecting identifiable information is to provide you with information regarding our products and services and of those from our partners. Some of the forms on our site collect certain personal contact information such as name, email address, title, telephone number, etc. We do not share, sell, or rent the information we collect with other organizations for promotional purposes or in ways other than as disclosed in this privacy policy.

If you supply us with your telephone number, you may receive telephone contact from us with information regarding new products and services or upcoming events. If you do not wish to receive such telephone calls, please let us know by sending us an email at info@KalioInc.com. Please provide us with your full name and phone number.

We use email addresses to communicate with those people that wish to receive company news, product updates, and other business-related purposes. We also use this information to make you aware of special offers and promotions. Each communication provides with you the ability to opt out of the mail list.

Kalio uses collected information on its customers and registered users in connection with technical problems, customer services, and requests. We use this information only to respond to those problems, service issues, or requests. Only as necessary, we may provide information to third parties as required to respond and resolve the comment, problem, or request.

We engage certain trusted third parties to perform functions and services for us, such as hosting and database management. We will only share your personally identifiable information with these third parties to the extent necessary to perform these functions and provide such services, and only pursuant to the binding contractual obligations requiring such third parties to maintain the privacy and security of your data.

COOKIES

Kalio uses cookie technology and website tracking software to capture, store, and report information about visitors to our website and sites powered by the Kalio Commerce™ software. We rely on the use of these technologies to improve the content, format, and site experience as users move from page to page. If you elect to disable your browser’s ability to accept cookies, you may still browse our website with limited accessibility to some information and features.

MODIFICATIONS TO PERSONAL INFORMATION AND OPTING OUT

We will, when requested, provide you with access to any information that we have collected and have available. You have the option to modify all inaccuracies and correct the contact information we are maintaining about you. Also, you may opt out of the email list at any time. Please make all such requests to info@KalioInc.com.

ECOMMERCE SITES BASED ON KALIO COMMERCE PLATFORM

Websites created by Kalio customers based on the Kalio Commerce platform typically collect data directly from their customers such as account name, login, shipping addresses, contact information and visitor data that are required to provide their services. Kalio does not collect such data directly from end users of these sites. Such data may or may not be stored on the Kalio Commerce platform and is managed by these separate companies according to their privacy policies. Kalio customers are required to disclose their data collection practices and comply with applicable regulations, including allowing users to opt out of data collection, have their data deleted and disclose what data is being used. We do not endorse or make any representations about the data collection practices of these websites, and we strongly encourage you to read their privacy policies. Kalio uses this data only to provide technical services such as data backup, to respond to technical problems and to fulfill authorized service requests from Kalio customers. Kalio does not share this data with third parties.

THIRD PARTY SITES

This website and sites powered by the Kalio Commerce software application contains links to other websites. If you access a third-party website using these links, you may be disclosing your information to that site. Kalio is not responsible for the privacy practices or the content of these third-party websites. We do not endorse or make any representations about third party websites, and we strongly encourage you to read the privacy policies on these third-party sites.

SECURITY

Kalio employs state-of-the-art technology and security measures to protect against the loss, misuse, or alteration of information that we have collected from you or our customers on this website and sites powered by Kalio Commerce. Kalio maintains PCI-DSS compliance to protect payment card information.

HOSTING SERVICES PRIVACY

Kalio is committed to protecting the privacy of all parties using Kalio’s hosted Kalio Commerce software. We provide customers with hosting services for the Kalio Commerce ecommerce software. The Kalio Commerce software application is not a part of this corporate website.

Kalio manages and controls access to its servers and data. We process the data that our customers capture using our ecommerce software; however, we do not own or govern the privacy policies for these customer sites.

OTHER DISCLOSURES

Kalio may disclose personal information as required by law or in good faith that the disclosure is necessary to protect and/or defend the rights and interests of the company. As required and permitted by applicable laws, we may disclose personally identifiable information to third parties in connection with an investigation of fraud, infringement, or other unlawful activity.

Kalio does not target or sell its products and services to children. We will use all reasonable efforts to not collect, use, or disclose identifiable information from children under the age of 15.